Privacy Policy

Energy Resources Insights is a publisher of its own market research reports focused on energy, power and natural resources. For questions about this policy or information associated with an enquiry or purchase, please use our Contact Us page.

Office: City Vista 203A, Fountain Road, Kharadi, Pune, India. Telephone: +91 94251 50513.

The information involved depends on how you interact with our website and services. It can include:

• Contact and business details: your name, work email, telephone number, organisation, job-related information you provide and communication preferences.
• Enquiry information: your messages, research requirements, feedback and correspondence with our team.
• Order and billing information: reports or services requested, licensing details, billing name and address, payment confirmation and transaction references.
• Website and device information: IP address, browser and device type, approximate location inferred from technical data, page activity and cookie identifiers, to the extent collected by the technologies in use.
• Subscription information: details supplied when you request market updates or other communications.

Please avoid including unnecessary sensitive information in enquiry forms. Payment card details, if collected during checkout, may be processed directly by a payment provider rather than by our website.

We receive information when you submit a contact form, request a report sample, place an order, subscribe to communications, contact us directly or provide feedback. Certain technical information may also be generated when you visit the website.

Where relevant to a purchase or enquiry, we may receive limited payment status or technical information from providers that support our own ordering, payment and website operations. We do not rely on outside report publishers to fulfil our research orders.

We process information for business purposes connected to our website and services, including:

• Replying to research enquiries and providing requested information or report samples.
• Processing orders, payments, licensing arrangements and delivery of purchased research.
• Providing customer service, resolving issues and keeping relevant order records.
• Maintaining website functionality, preventing misuse, and investigating technical or security problems.
• Understanding interest in our research and improving the website or service experience.
• Sending research updates or other marketing communications where permitted, subject to your preferences and applicable rules.
• Meeting applicable legal, tax, accounting and recordkeeping obligations.

Where data protection law requires a legal basis, the basis will depend on the activity and applicable law. This may include carrying out a contract or steps requested before a purchase, complying with a legal obligation, legitimate business interests such as responding to enquiries and maintaining service security, or consent where required for optional cookies and marketing.

Where processing depends on your consent, you may withdraw it using the relevant unsubscribe or privacy contact route. Withdrawal does not affect processing that was lawful before the withdrawal.

Cookies and related browser technologies can support essential website functions, remember preferences and, where configured, help us understand website traffic or the effectiveness of communications.

The cookies actually set depend on the website features and third-party services enabled. You can manage or delete cookies using your browser settings. Restricting essential cookies may affect website functionality. Where applicable law requires permission for non-essential cookies, those technologies should be activated only after the appropriate consent has been obtained.

We do not offer personal information for sale as a standalone commercial product. Limited personal information may nevertheless be provided to other organisations when needed to operate our services, including:

• Payment and transaction providers involved in securely facilitating payment, reconciliation or fraud checks.
• Website, hosting, email and technical support providers assisting with service delivery, communications and website operations.
• Delivery and communications service providers where necessary to send purchased reports, receipts, order notifications or customer communications on our behalf.
• Professional advisers, regulators or authorities where required by law or reasonably necessary to protect legal rights.

These organisations may process information under their own applicable policies or contractual responsibilities. We aim to limit sharing to the information reasonably needed for the relevant purpose.

Because our website serves customers in different countries and may use technology or payment service providers operating internationally, information may be accessed or processed outside the country where you live. Where an international transfer is subject to data protection requirements, we will seek to apply the safeguards required by the applicable law.

We aim to use appropriate technical and organisational safeguards to protect information against unauthorised access, loss, misuse or disclosure, taking account of the nature of the information and the systems involved. However, no website, transmission or storage system can be guaranteed to be completely secure.

We retain information for the period reasonably needed for the purposes described in this policy, including customer service, orders, legal obligations and dispute resolution. Actual retention periods can vary by record type and applicable requirements, after which information should be deleted, anonymised or otherwise handled lawfully.

Depending on where you live and which laws apply, you may be entitled to request access to your personal information, ask for inaccuracies to be corrected, seek deletion, request a restriction, object to certain processing, or withdraw consent where processing relies on it. Some requests may be limited by legal or recordkeeping obligations.

To submit a privacy request, use our contact page and indicate that your message relates to personal data or privacy. We may need to verify the requester's identity before acting on a request.

If you opt in to receive market insights or other research updates, or if applicable law otherwise permits relevant business communications, we may send you information about reports, sector developments and related services.

You can opt out of marketing emails using the unsubscribe instructions in the message or by contacting us. Service communications about enquiries, payments or existing orders may still be sent where necessary.

Our website and research services are intended primarily for businesses and professionals, and are not directed at children. If you believe that a child has provided personal information without appropriate permission, please contact us.

We may update this policy when our practices, service providers or legal obligations change. Material changes should be reflected in this document and its revision date. Please check this page periodically.

For questions, concerns or privacy requests, visit Contact Us, telephone +91 94251 50513, or write to City Vista 203A, Fountain Road, Kharadi, Pune, India.